LKC PriceLens

This Privacy Policy applies to:

• Visitors to the LKC PriceLens website
• Users who register for services
• Customers accessing dashboards, reports, analytics, or insights
• Communications with LKC PriceLens or LKCentrix Solutions

2.1 Personal Information

• Full name and surname
• Job title and organisation name
• Email address and contact number
• Business-related registration details

2.2 Technical & Usage Information

• IP address and browser type
• Device and operating system information
• Access logs and usage activity on the Platform

2.3 Organisational Information

• Procurement-related metadata submitted during registration
• Service preferences and access scope

LKC PriceLens does not intentionally collect sensitive personal information unless required by law or explicitly agreed to.

Personal information is collected and processed for the following purposes:

• User registration, verification, and access control
• Provision of analytics, benchmarking, and insights
• Platform security, auditing, and monitoring
• Customer support and service communication
• Legal, regulatory, and contractual compliance
• Improvement of platform performance and functionality

All processing is done on a lawful, minimal, and purpose-driven basis.

We process personal information based on:

• User consent
• Contractual necessity
• Legitimate business interests
• Legal or regulatory obligations

• We take reasonable steps to ensure personal information is accurate and up to date
• Information is retained only for as long as necessary to fulfil its purpose or meet legal requirements
• Data may be securely archived or anonymised where appropriate

We do not sell personal information.

Personal data may be shared only:

• With authorised LKCentrix Solutions personnel
• With trusted service providers under strict confidentiality agreements
• Where required by law, court order, or regulatory authority

Any third parties processing information on our behalf are contractually bound to comply with POPIA.

LKCentrix Solutions implements appropriate technical and organisational safeguards, including:

• Secure servers and encrypted data transmission
• Role-based access control
• Audit trails and monitoring
• Restricted administrative access

Despite best efforts, no system is completely secure, and users acknowledge this risk.

Where data is processed or stored outside South Africa:

• Adequate data protection safeguards are applied
• Transfers comply with POPIA cross-border requirements

In terms of POPIA, users have the right to:

• Access their personal information
• Request correction or deletion
• Object to certain forms of processing
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Regulator

Requests can be submitted using the contact details below.

The Platform may use cookies or similar technologies to:

• Improve user experience
• Monitor performance and usage patterns

Users may adjust browser settings to disable cookies, although this may impact functionality.

The Platform may reference external websites or services. LKCentrix Solutions is not responsible for the privacy practices of third parties.

We may update this Privacy Policy from time to time. Revisions will be posted on the website, and continued use of the Platform constitutes acceptance of the updated policy.